Is this person important? It can be tough to tell from just an email
address, but it’s a critical question for businesses vetting sales
leads. Figuring it out usually meant wasting time digging yourself, or
working with shady data provider.
Clearbit wants to make learning who’s behind an email address or company domain name squeaky clean and super simple. With a $2 million seed round from prestigious names like SV Angel and First Round Capital, it’s off to a good start after launching last month. “Our goal is to take a tiny amount of data and extrapolate,” says Clearbit co-founder and CEO Alex MacCaw.
Clearbit wants to make learning who’s behind an email address or company domain name squeaky clean and super simple. With a $2 million seed round from prestigious names like SV Angel and First Round Capital, it’s off to a good start after launching last month. “Our goal is to take a tiny amount of data and extrapolate,” says Clearbit co-founder and CEO Alex MacCaw.
Why would a business want Clearbit? Imagine getting tons
of inbound sales leads from an online form, or seeing people sign up for
the free tier of your freemium product. With just people’s email
addresses, how would you know how your sales team should prioritize
contacting these leads?
Clearbit’s API can take that email address and return the
person’s name, job title, company, and social media accounts. That could
clue you in to whether they’re a company’s CIO with the buying power
and you should contact them immediately, a low-level employee trying out
your service that you might want to track down if you have time, or
some random kid who’s obviously not going to pay for your enterprise
software and you can ignore.
Clearbit can also do domain lookups to tell a business
what kind of company a lead came from, including their employee count,
market categories, and funding raised. This informs a business about
whether this lead is from the size and type of company that normally
pays for their products and they should follow up with, or a company too
big, small, or with the wrong focus to be a likely customer.
The Clearbit API does this by cobbling together both
freely available public information. This is basically what you’d get
from a Google search, but done automatically by the API. MacCaw claims
that means it respects privacy.
Clearbit is also collecting its own data, scraping About
pages, SSL certificates, and more. What MacCaw says Clearbit doesn’t do
is buy personal data from some shady third party that may have attained
it from hackers or spammers. You also have to start with contact
information. You can’t punch in a name and get someone’s email address.
Clearbit also has one last API, which lets businesses look
up whether someone is on a government watch list, and therefore might
not be a good hire or partner.
Customers for Clearbit’s APIs now include Stripe (MacCaw’s
former employer), Intercom, Asana, MailChimp and ZenPayroll. They can
just use Clearbit on the back-end, or bake it into their internal office
systems, like a little Rapportive tool. The service has simple pricing tiers ranging from $99 a month for about 12,500 calls per API, up to $499 and up for 250,000 calls or more.
“Our aim is not to be a CRM (customer relationship
management system). Our goal is to augment their data,” MacCaw tells me.
“We want to be the data infrastructure…We won’t have a public face but
we’ll be powering things like Stripe.” With over 100 paying customers
and 30 percent month-over-month growth thanks to the $2 million it
raised from SV Angel, First Round, Fuel Capital, Zetta, and Angels like
Naval Ravikant, Clearbit expects to hit break-even soon.
Clearbit’s
model is especially smart now considering the rise of bottom-up
freemium distribution for enterprise software. Rather than
wine-and-dining a CIO, companies like Dropbox and Asana are seducing
employees with basic access to a free tier, and hoping that so many sign
up that their bosses start paying. Clearbit can help software vendors
figure out which users have the buying power.
Competitors like FullContact are also vying to enhance
business intelligence data, but MacCaw insists, “None have envisioned
this as a data backbone for other businesses.” The deciding factor will
be the quality of the data, though. If Clearbit can’t reliably return
results for email addresses or domains, customers will look elsewhere.
Next, Clearbit wants to add more APIs, possibly including geofencing, credit checks and background checks.
“Often programmers are called 10X people, “MacCaw
concludes. “If you can enable them, they can do 100X. I deeply believe
the next generation of innovation is going to come from basic
infrastructure improvements.”