Interior Define, a company that is looking to turn the furniture retail model on its head, has just hired Crate & Barrel president Marta Calle as Executive Chair.This is a big hire for the furniture company, which sells high-quality furniture that is highly customizable and created in partnership with local designers. The Chicago-based company has a showroom in Chicago that uses a much smaller retail space than a traditional outlet and uses it as a marketing tool for users to get familiar with (or simply discover) the product.
All that said, it’s an online first business, but one that understands how important brick-and-mortar is to the world of furniture.
“I think with furniture, people just want to know it’s real,” said Calle. “Having an ecommerce platform that is supported by brick-and-mortar locations is what gives the customer a window to the brand, so they can have confidence in what they’re buying.”
And in the end, she says, Interior Define doesn’t really care where they buy, whether it’s in the store or online.
Which begs the question: As Interior Define scales into new markets, how will it maintain the same level of authenticity as a brand?
“We really focus on the community,” said cofounder Rob Royer. “We collaborate with designers in the Chicago area who have a strong local following, so that there’s a sense of community that goes into each piece of furniture. And we want to replicate that in other markets.”
Interior Define has raised a total of $3.2 million in funding. You can learn more about the company here.